Store Policies

Returns & Exchanges

Thank you for your Trail Sisters purchase! – We want you to be happy!

If you purchased the wrong color or wrong size please let us know within 15 days and we will be happy to exchange it for you. Merchandise must be returned in new condition and you’ll be responsible for the return shipping. Once received we will take care of sending you the correct item.

International Shipping

Trail Sisters provides international shipping through USPS First Class Package International Service. Estimated delivery time is up to 21 days not including customs delays. Tracking information may be limited. 

To view international shipping rates place the items you would like to order in the shopping cart. In the “Calculate Shipping” box, select your country then click the button to recalculate shipping. This shipping quote does not include duties and import taxes imposed by your home country. 

You will be responsible for customs duties, taxes and/or other fees. If you have questions about the cost of importation please check with your local government agency to determine the extent of such charges prior to purchase.

Orders shipped internationally are shipped as-is and are not eligible for returns or swaps. 

Maximum order weight will be limited to 2 lbs. Some products may not be available for international shipping. Should your order exceed the maximum weight we will contact you to make necessary adjustments.