Thank you for your Trail Sisters purchase! – We want you to be happy!
If you purchased the wrong color or wrong size please let us know within 15 days and we will be happy to exchange it for you. Merchandise must be returned in new condition and you’ll be responsible for the return shipping. Once received we will take care of sending you the correct item.
Please note: Due to the cost we are unable to offer returns or swaps on international shipments.
Trail Sisters provides international shipping through USPS First Class Package International Service. Estimated delivery time is 5-10 days but some international shipments may take up to 21 days not including customs delays. Tracking information is available from the USA to the customs office. Once the package clears customs in your country then we no longer have the ability to track it.
We charge a Flat Rate cost for international shipments of $15.00 to Canada and $20.00 to the rest of the world. The actual cost for most international shipments is between $22.00 and $25.00 depending on the country. It’s recommended to group orders together for friends when shipping internationally. Maximum order weight will be limited to 2 lbs. Some products may not be available for international shipping. Should your order exceed the maximum weight we will contact you to make necessary adjustments.
This shipping quote does not include duties and import taxes imposed by your home country.
You will be responsible for customs duties, taxes and/or other fees. If you have questions about the cost of importation please check with your local government agency to determine the extent of such charges prior to purchase.
Orders shipped internationally are shipped as-is and are not eligible for returns or swaps.